Generic Knowledge and Skills Fishing Village and Harbor

Question: Describe about the Generic Knowledge and Skills for Fishing Village and Harbor. Answer: Section 1. a The suggestion that is given by the Bevs friend is based on the primary, secondary, quantitative and qualitative methods. The primary method was to purchase the mould of a maritime fishing village and harbor. The mould was large and it cost $ 132. It was expected to pour a 100 items after which can be disposed off for a negligible amount. Secondary the expenditure on tourism is $ 34.7 billion, an increase in the percentage with respect to the 12.2 percent. The expenditure on the international tourism increased by 17.1, the expenditure on the domestic tourism was increased by 7.4 percent. b. The questionnaire that is developed to open the tourism market are as follows: Which sector of tourism the business will focus on? What will be the location of the business? Who are the competitors of the business? What will be the business plan for the business? What are the necessary funds that one should need to open a tourism business? What are the licenses needs to obtain while opening the business? How the owner should market the business to attract the international customers? What are the marketing strategies that one needs to follow in the tourism market? c. The sector in which the tourism industry is focused upon is in the transportation service, travel agencies, accommodations, guided tours, tour guides, and the hospitality sectors. Transportation services: the transportation services includes tourists from each and every corner of the world Travel agencies: travel agencies involves the accommodation, transportation and the attractions. Accommodations: The accommodations include hotels, motels, rental houses and many others. Hospitality: A hospitality business includes food and beverages the establishment that tourists may have demand. The geographical location acts as the important factor for opening the tourism business. The location will make a business successful. The business plan includes the strategy of the business, analysis of the market, the products and the services and many others. Section 2. a The crisis that she is going through is the opportunity crisis as Bev the manager of the Bevs ceramics and crafts located in Nelson is going through the loss. The company being undergoing through the loss Ben want to expend the business and make the venture a profitable venture. Thus, Bev the competitors of the Bev venture also do not provide the quality product In the market and Bev provides its customers with the high quality products. Bev is very much skilled in this profession. b. The two types of thinking that are included in this case study are as follows: Analytical thinking Critical thinking The analytical thinking is the thinking, which includes a critical component of the visual thinking that provides an individual with the ability to solve the problems quickly and efficiently. It involves various steps that allows the thinkers to break down the complex problems into single problem. Therefore, analytical thinking involves the process of gathering data and identification of the key issues that is related to the information. This type of thinking also requires the compare the sets of the data from different sources. Therefore, the critical thinking takes into account the convergent thinking and the critical thinking skills. Critical thinking refers to the process of actively analyzing and evaluate the information gathered from the observation, experience and communication and is focuses on the deciding what to believe and what to not. In the case study Bev is the critical thinker as she is evaluating the entire situation that may occur in the future. The evaluation that is drawn on the proper research. The comparison was drawn between the two industries. The knowledge that Bev acquired has also been taken into consideration. The Bevs decision of opening the ceramic art industry has been drawn on several evaluations. The pricing of the products of the competitors were also matched with the pricing of her own products. The differences between the tourism industry that her friend suggested and the ceramics craft was taken into consideration. c. The decision making process is been divided into several steps: Outline the goal and the outcome Gather the data Develop the substitutes for the plan Jot down the advantages and disadvantages of each of the alternative Make the decision that is based on the above mentioned points Take the decision to implement There are various models of decision-making. They are as follows: Rational decision making Administrative decision making Retrospective decision making Rational decision-making The rational model tends to know the process of the decision making. Some say it to be the classical model. The features of the classical model are as follows: The problems remains clear All the alternatives that one have are taken into consideration All the consequences that are generated out of the alternatives are taken into consideration. Decision that is made by the individual is rational. The strength and weaknesses of this model while going through the case study are as follows: Weaknesses The alternatives that are provided to Bev are not clear Not all the alternatives are clear. Strength Bevs decision is rational The information has been gathered properly. Administrative model Decision-making should include the common topic of the goal that one needs to achieve. Rationality demands the decision maker should understand the alternative courses of the action for reaching the goals. The model does not take into account the individual rationality in the decision process. Weakness There are no alternatives provided in the case study and the model talks about the alternatives. The fear of the outcome may make the decision of the individual timid. Postponing the decisions until the last moment Strength High chances to succeed Examining one solution at a time. d. However, there are various models for the decision making process. Though in the case study Bev has given considerable attention on the surveys and the information that has been gathered with respect to the business that are running in the country. Bev has given considerable attention to the distribution chain, pricing policy, the manufacturing process, the financial position, the accounting policies and the competitors. Bev has taken into consideration several factors. We can say Bev is the rational decision maker. The decision makers make the objective of the data and the formal process of the analysis over the subjectivity and the intuition. The model assumes that the decision maker has the appropriate data about the alternatives. e. The problem-solving model consists of the six steps therefore, identification of all the six steps are as follows: Identifying and selecting problems: The problems that the business is facing are firstly, all the transactions are done in cash. No credit period is not provided to the suppliers. The competitors of the company are generating profits though the qualities of the products provided by them are of inferior quality. The process of manufacturing the product consumes a lot of time. Analyzing the problem: The manufacturing process consumes a lot of time and the ceramic gets ready after 6 days when the clay is poured into it. The pricing strategy of the competitors provides a lot of competition in the market. The competitors that provides the same product provides low quality product in the market and the prices are as same as the Bevs product. The prices of the product play a major role while estimating the demand in the market. Thus, these pose a problem in the Bevs plan. Generating potential solutions: The solution to the above-mentioned problems can be firstly, Bev should make the marketing strategy in such a manner where she can penetrate into the market and attract the customers. Secondly, Bev should focus on the advertising of the company. Thirdly, the suppliers should provide the credit period to Bev. Selecting and planning the solutions: The solution to the above-mentioned problems can be the following- firstly, Bev should make the marketing strategy in such a manner where she can penetrate the market and attract the consumers. Secondly, Bev should focus on the advertising and the sales promotion activities. Thirdly, Ben should be provided with the credit period from the suppliers from whom she buys the raw- materials. Implementing the solutions: The solutions may be implemented by firstly, changing the suppliers who provide the credit period to Bev. Secondly, the advertising and the sales promotion can be done through several methods by providing pamphlets to the targeted customers and the word of mouth may work for the company. Thirdly, the SWOT analysis of the company has to be done and according to that the marketing strategies has to be planned. Evaluating the solutions: The solutions provided above will increase the revenue for the company. f. The large part of doing the business is making of the decisions. The decision becomes very easy when there exists only one person to take the decision and when the decision are to be taken by a group of people that includes the staffs and the employees of the company is considered to be the group discussion. Therefore, the group discussion can be the best solution. Therefore, individual decision is the decision that is the individuals decision. On the other hand, the group decision is the decision that is taken by the entire group that is associated with it. The two examples of the group discussion can be consultation and the consensus. The decision that is taken on the individual basis with respect to the product, services and the distribution are the individual decision of Bev. Whereas, the decision with respect to the pricing policy, the competitors in the market, the financial position of the business and the accounting system that will be used by the company are the group decision that needs a review of the entire group. Section 3. a The two approaches that are used in this case study are distributive negotiation and the lose-lose approach. The distributive negotiation is also called competitive value approach. This approach is based on the saying that one can only win when the other one fails. The characteristic that is has are as follows: One looses and the other wins The fixed resources that need to be divided so the more one gets the less the other one gets. The interest of the one individual opposes the interest of the other individual The lose-lose approach is adopted when one partner is threatened by his own interests one negotiating partner feels that his own interests are threatened and he does all the work to ensure that the outcome of the negotiation is not suitable to the interest of the other party as well. Both of the parties end up losing. Moreover, both the approaches are different from one another in the following aspects In the distributive approach one party fails and the other wins thus, on the other hand the lose-lose approach both the party fails. The interest of one individual opposes the interest of the other individual whereas, in the lose lose approach both the party fails and both of them opposes each others interests. b. Bev should use distributive negotiation approach or the win lose approach to ask her friend to join in as the partner (Hande et al., 2015). As the win lose approach takes into account the failure of the one and the winning position of the other. Therefore, if one fails, the other will win and if one wins the other will lose. The resources are tending to be divided equally between the two individuals. Section 4. a The most important elements in the team role and the team norms are as follows: Setting of goals: The main role to form a team is to achieve a common goal. The goal for all the team members remains the same and all work together in order to achieve the goals. Communication: In order to make the team work efficiently the communication between the team and the team member should flow smoothly. Therefore, the communication between the leader and the team members should be maintained. Planning: Once the team is formed, the main task of the head is to include the task and define the role of the team member. The time and the tasks for which each of the team members has to work in the available budget. Knowing the team: every team members possess some different qualities as compared to the others. Therefore, all the team members are different from one another. As a leader, it is very much important to know each of the team member and their qualities. b. The three effective ways to address the dysfunctional teams are as follows: Expectations should be clear: The team members should know what the leader is expecting out of them. The expectations would make them work harder and achieve the goals. Constant feedback on the behavior: Self-correction often happens with the little bit of the guidance. Though the feedback should be provided by the leader to the team members in order to make them understand where they are going wrong. The conflict shall be resolved quickly: All human beings are not same and there might be an event occurs where the team members rages in conflict with the other team members. In this case, there should be certain norms and regulations in the company by which all the members of the team has to abide by. c. Active listening is important, as it establishes the connection between the speaker and the listener. This allows the smooth flow of the messages and ensures that the messages that are sent from one person to another are being related completely and properly. Active listening helps in develop the speaking skills amongst the members of the team (Jskel et al., 2016). Active listening is an important element while building the strong teams and generating positive working environments. It provides the superior communication between the individuals that are working inside the business or outside the business. The four steps in active listening are as follows: Step one- listen with your ears- The individuals requires patience in order to make use to listen. Let the ears make the communication between two or more persons. Step 2- listen with the body- body language affects the communication. One must use the body to signal that you are actively listening and this will provide the speaker with the confidence that someone is listening. Step three- use mouth to listen- while communicating one must use their mouth to communicate with one another Step four- reach a conclusion- conclusion between the parties indicates that the communication has made properly between them. References Hande, S., Mohammed, C. A., Komattil, R. (2015). Acquisition of knowledge, generic skills and attitudes through problem-based learning: Student perspectives in a hybrid curriculum.Journal of Taibah University Medical Sciences,10(1), 21-25. Jskel, P., Nyknen, S., Tynjl, P. (2016). Models for the development of generic skills in Finnish higher education.Journal of Further and Higher Education, 1-13.